![]() ![]() According to complaints, some had their bookings at the last minute – others upon arriving at the properties – canceled. Next to their deceptive offers, customers also lamented about ’s confusing policies, especially with their cancellations and refunds. Confusing Refund and Cancellation Policies Other misleading promos were free breakfasts attached to the room price but were, apparently, optional per the property’s discretion. Other complaints stated they availed of accommodations at lower rates and charged for the initial amount indicated, but were asked for surcharges prior to their stay or upon arrival. Some of the customers even complained that the initially charged amounts were non-refundable. However, the reviews show that said customers enticed with the offer were debited an initial charge. Numerous complaints against indicated false advertisements leading them to believe that bookings were going to be charged in cash, upon arrival. Address, Phone Number, and Contact InformationĢ4/7 Customer Service Misleading Advertisements Today, it has also expanded into booking car rentals and airport taxis. The company, which initially operated as a small Dutch start-up has grown to cater and offer over 28 million properties across the globe.Īccording to its site, is available in 43 languages. What is ?ī was established in Amsterdam in 1996. You have nothing to lose! Call us today at 31 for a free consultation. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You won’t owe us a dime for our services. ![]() If violated the law, you may be entitled to money damages and will pay our fees and costs. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. Do you think is not playing fair? You have rights under the law and we can help you at no cost to you. ![]()
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